TREX DECKING FREQUENTLY ASKED QUESTIONS

 

  • Why is Trex composite decking better than using hardwood decking?

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    Trex decking offers a superior performance and durability that you cannot get from timber decking. Unlike timber, Trex decking never needs to be stained, oiled or painted. It will not warp, rot, splinter and is also resistant to termites. Being made from 95% recycled materials makes it an environmentally friendly choice.

  • What is the difference between early-generation Trex and the newer-generation high performance Trex composite decking?

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    Understanding the differences between early-generation Trex decking and new-generation high-performance Trex decking is an important factor in understanding what to expect from different kinds of decking. There is one benefit both products have in common; each is made from 95% recycled materials. Everything else is different:

     

    Early GENERATION TREX

    Early-generation composite decking (Trex Origins®, Trex Accents®, Trex Profiles®, Trex Brasilia® and Trex Contours®) represented a breakthrough for low-maintenance and durability. While wood decking inevitably suffered splinters, warping and rotting, and required considerable maintenance, early-generation Trex never had to be stained and did not rot, warp or twist like wood. Periodic cleanings with a composite deck cleaner were far easier than the dreaded sanding and staining required to maintain wood decks. As the category evolved, this early-generation composite was offered in additional colours and with grain patterns that offered a more natural appearance. Even so, all early generation wood-plastic composites, whether Trex or a competitor's product, were not stain, scratch or mould-free, and did fade slightly in colour as they naturally weathered. To address these issues, Trex introduced a new kind of high-performance decking in 2010. As of 2014, Trex no longer manufactures any early-generation composite decking.

     

    NEWER-GENERATION HIGH PERFORMANCE TREX DECKING

    Newer-generation Trex deck boards (Trex Transcend®, Trex Enhance®, Trex Select®) are manufactured with a high-performance shell that wraps around the composite board to protect it from the elements, providing resistance to fading, staining, scratching and mould. In addition to improved performance, the shell technology offers:

    • Easier maintenance - Requiring only an occasional cleaning with soap and water or a presser washer.
    • Enhanced aesthetics - Richer, long-lasting colour palettes and natural wood grain patterns.
    • Incremental warranty protection - 25-year limited residential fade and stain warranty
  • What is the difference between the Trex Good, Better and Best Product lines?

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    All Trex high-performance decking products combine low-maintenance upkeep and luxurious style backed by our 25-year Limited Residential Warranty. Beyond that, Trex offers a variety of high-performance decking choices to meet different levels of style, performance and affordability. Good, Better & Best.

     

    Good – The simplest high-performance offering

    Trex Select® decking range is the simplest and most affordable high-performance system. The collection offers five nature inspired colours including – Madeira, Pebble Grey, Saddle, Winchester Grey and Woodland Brown.

     

    Better – Trusted strength decking boards in classic colours

    Trex Enhance® range allows designers and consumers to mix and match the product as the decking coordinates beautifully with any of the Trex railing lines to allow a completely custom look. The range is available in 3 classic shades – Clam Shell, Beach Dune & Saddle. This collection is compatible with the Trex Hideaway® hidden fasteners system for perfectly spaced boards with no visible screws and a completely smooth underfoot.

     

    Best – Deck boards that outperform outlast and outdeck all others

    Trex Transcend® range which is the only range currently available in Australia. This collection first debuted in 2010. Engineered with a proprietary shell technology that protects against fading, staining, scratching, mould and mildew, Transcend decking offers the ultimate in beauty and performance and is warranted accordingly - covered not only by the Trex 25-year Limited Residential Warranty but also an industry-best, 25-year Limited Residential Fade and Stain Warranty. With Transcend, the beautiful deck you install now will look just as beautiful for decades to come.

    Trex Transcend®, offers the broadest range of decking colours and finishes (including five premium tropical colours) with railing options that offer nearly limitless opportunities to mix and match profiles and colours for a customized look. In Australia we offer the premium tropical range, with five (5) colours available including – Havana Gold, Island Mist, Lava Rock, Spiced Rum and Tiki Torch.

  • What materials are used in the manufacturing of the Trex decking product?

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    Trex decking made from 95% recycled materials, including reclaimed timber and sawdust as well as plastic from many common household items. These plastic items include but does not limit to, the plastic overwrap on packaging for paper towels and toilet paper, dry cleaner bags, newspaper bags, grocery and shopping bags. Annually, Trex salvages and keeps more than 400 million pounds of plastic and wood scrap out of landfills. This makes Trex ones of the largest plastic film recyclers in the USA. In fact, the average 500 square foot of composite Trex decking contains 140,000 recycled plastic bags.

  • Beyond using recycled materials, what other environmentally friendly practices does Trex employ?

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    The Trex manufacturing process recycles factory runoff and refuse back into the manufacturing line. Within the Trex plant the trailers that carry product run on vegetable oil hydraulics.  Due to these environmentally friendly practises, Trex is a member of the U.S Green Building Council (USGBC). The Trex products contribute to a buildings Leadership in Energy and Environmental Design (LEED) points.

  • Why is Trex more expensive than timber decking, being that it is made of recycled materials?

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    While most of the raw materials used in making Trex are recycled, these materials are carefully processed to ensure the highest level of quality and performance. The end result is decking that performs better than timber, lowering your cost over time through less maintenance.

  • What is the lifetime value of Trex decking?

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    Initially, Trex decking will cost more when compared to timber decking. However, with Trex you will never have to sand, paint or stain over the life of the deck.  These reduced costs in maintenance add up to a far greater value than the cost of a timber deck. You will be able to spend quality time enjoying your deck rather than working on it.

  • What makes Trex transcend tropical decking boards different from the rest of the transcend product line?

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    Trex transcend tropical decking boards have a signature streaking throughout the boards which is achieved through a proprietary process, resulting in a beautifully unique look for every tropical board produced. The subtle colour variations offer the look of luxurious tropical hardwoods, like ipe decks, but without the environmental strain of harvesting endangered timbers.

  • Can you provide samples of Trex decking?

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    Yes, samples are free. However, if you wish to have samples sent out we do charge $16.50 to cover the cost of the courier. Alternatively, please feel free to come to our office in Ingleburn, NSW 2565 to collect for free.

  • Can Trex be power washed?

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    Early-generation Trex decking (Trex Origins®, Trex Accents®, Trex Profiles®, Trex Brasilia® or Trex Contours®), Trex does not recommend the use of a power washer. Use of a power washer will damage the decking surface and will void the warranty with respect to any condition caused by this.

     

    Trex High-performance decking (Trex Transcend®, Trex Enhance® or Trex Select®) can be power washed. You can only use a fan tip and up to a 3100 psi pressure washer to remove dirt and debris. The fan tip should not be any closer than 20.5cm away from the protective shell during use.

     

    ***Use of a pressure washer greater than 3100 psi could damage the boards and void the warranty

  • Is Trex decking no maintenance?

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    Trex decking requires far lower maintenance than a traditional timber deck but it requires some maintenance to keep it looking good throughout the years, much like washing your car.

     

    For early-generation Trex decking (Trex Origins®, Trex Accents®, Trex Profiles®, Trex Brasilia® or Trex Contours®), periodic cleaning with a deck wash is required.

     

    For the newer-generation high-performance decking (Trex Transcend®, Trex Enhance® or Trex Select®) requires less work. A simple soap and water cleaning is all that is necessary to maintain the beauty of the products. However, this range can be pressure washed as well. You can only use a fan tip and up to a 3100 psi pressure washer to remove dirt and debris. The fan tip should not be any closer than 20.5cm away from the protective shell during use.

     

    ***Use of a pressure washer greater than 3100 psi could damage the boards and void the warranty

  • How do I remove ground dirt from construction of my Trex Transcend® decking?

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    A pressure washer with no greater than 3100 psi can be used to remove the dirt, concrete, dust or other type of construction dirt. You can only use a fan tip and up to a 3100 psi pressure washer to remove dirt and debris. The fan tip should not be any closer than 20.5cm away from the protective shell during use.

     

    Spray the deck with soap, and then follow by a gentle scrubbing of each deck board with a soft bristle brush. Rinse or spray each individual board using a fan tip no closer than 20.5cm from the decking board surface. Ensure that you have RINSED THOROUGHLY. If dirty water from cleaning is left to dry it will cause a film to remain on the decking surface.

     

    ***Use of a pressure washer greater than 3100 psi could damage the boards and void the warranty

  • Will Trex decking change colour or fade (weather)?

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    How well your Trex decking endures Mother Nature depends on the range of Trex decking you have brought.

     

    Early generation Trex ranges – such as Trex Accents®, Trex Origins®, Trex Profiles®, Trex Brasilia® and Trex Contours® – do not have the high-performance shell technology with enhanced fade, stain and mould resistance. As such, these early-generation composites will fade naturally over time, achieving their weathered colour after 12-16 weeks.

     

    Trex newer generation high-performance composites – such as Trex Transcend®, Trex Enhance® and Trex Select® – have the protective shell technology that provides superior fade and stain resistance.

  • Are the Trex composite products structurally graded?

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    No, Trex plastic composite products are not structural. The decking product should be used for the intended purpose of decking at the maximum recommended span of 450mm on centres.

  • Can you rip the Trex board?

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    The Trex decking should not be ripped to reduce the thickness, but can be ripped to reduce the width. As long as the board can still be installed as per the installation guide the warranty will be valid. Please use care when fastening ripped boards, as pre-drilling may be necessary.

     

    Please view the Trex installation guide for further information – Available here

  • Can you glue Trex decking boards?

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    Glue should not be used as the primary fastener when installing. When installing the Trex Fascia boards glue can be used as a secondary fastener.

     

    Please view the Trex installation guide for further information – Available here

  • Can Trex be installed over a solid surface?

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    Trex can only be installed over a solid surface when using a sleeper system. Please see the sleeper system guidelines in our installation guide.

     

    Please view the Trex installation guide for further information – Available here

  • Can I paint or stain my Trex boards?

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    The unyielding shell technology of our high-performance decking ranges – such as Trex Transcend®, Trex Enhance® and Trex Select® - means it never needs painting or staining. The rich colour and protective finish are engineered right into shell are warranted to remain free of rotting, splitting, splintering and insect damage for 25 years.

  • Can I use a non-recommended fastener to install my Trex decking?

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    Trex does not endorse the use of any non-recommended fasteners. If any condition occurs which is attributed to the use of non-recommended fasteners, such as conditions would not be covered under the Trex limited warranty.

     

    Please view the Trex installation guide for further information – Available here

  • How heavy is Trex decking to traditional timber decking?

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    Trex decking boards weigh approximately 50-70% heavier when compared to traditional timber decking hardwoods in the same sizing.

  • Does Trex decking get hotter than traditional timber decking?

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    Trex decking is comparable in surface temperatures to hardwood decking timbers.

  • Can Trex be sanded?

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    No, Trex should never be sanded. Sanding will change the appearance and protective qualities of the Trex material. You will void the warranty with respect to any condition caused by sanding.

  • Does the Trex Transcend® have a fire rating?

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    Yes, the Trex Transcend® range has been tested in accordance with Australian Standard AS 1530.8.1-2007. Product test results are:

    Trex Transcend® Decking Boards meet a BAL 19 & 29

    Trex Transcend® MUST be installed to Trex BAL Rated Installation Guide to maintain BAL 19 – 29 certification

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